Managed OpenStack
Latest
Frequently Asked Questions
Solution
How To
Internal Only
Templates
Powered By

Title
Message
Create new category
What is the title of your new category?
Edit page index title
What is the title of the page index?
Edit category
What is the new title of your category?
Edit link
What is the new title and URL of your link?
Outbound Network Connectivity Failing for Instances Connected to a Virtual Router
Copy Markdown
Open in ChatGPT
Open in Claude
Problem
< A list of observable facts that characterize the undesirable behavior, starting with the most obvious and customer-identified, but continuing with those identified during the diagnostic process. Error messages, Bug references (link to Launchpad), log file entries, and behavior different than expected are all candidate symptoms. >
Environment
- Platform9 Managed OpenStack - v4.0 and Higher
< The hardware, software, environmental conditions, and recent changes that are associated with this particular problem and resolution. Generally, our company’s product and/or product components are listed first. It’s OK for the environment to partially overlap with product category metadata. >
Cause
<The reason for the problem, if known.>
Resolution
Javascript
x
[root@neen.platform9.net chinmay(admin)]# openstack router show 3d3ec419-e0e5-45fa-a661-bfeb14261658 -c ha+-------+-------+| Field | Value |+-------+-------+| ha | False |+-------+-------+ There is no l3 agent hosting this router and since it has HA disabled it did not failover to any other node. [root@neen.platform9.net chinmay(admin)]# neutron l3-agent-list-hosting-router 3d3ec419-e0e5-45fa-a661-bfeb14261658neutron CLI is deprecated and will be removed in the future. Use openstack CLI instead. [root@neen.platform9.net chinmay(admin)]#To correct this, added the router to another L3 agent.[root@neen.platform9.net chinmay(admin)]# openstack network agent list | grep l3| 57b9312f-1f60-42c6-9ed2-0e9f18d0d0b7 | L3 agent | e66b666a-29fe-4a4a-ad8d-168bc9cb3e16 | nova | :-) | UP | neutron-l3-agent || 673e1117-8962-4e67-baa2-fa8c6b91f0b3 | L3 agent | 48d1203d-8f7d-4d43-be67-da4850812c3f | nova | :-) | UP | neutron-l3-agent || 72bfdf6a-44b6-460f-8f05-0e2242a276d4 | L3 agent | b4b96a75-d591-4dc6-8150-09b2c05f31ef | nova | :-) | UP | neutron-l3-agent || 7c43afd0-1bc4-4dba-8d31-72789e8b4b81 | L3 agent | 3cf9bcfd-311e-45c9-b37b-2be594420f2c | nova | :-) | UP | neutron-l3-agent || 9705141c-1513-4407-a971-76459d7e7fcd | L3 agent | 7c6e8ba0-c97e-4ab2-95d6-76418151c8e1 | nova | :-) | UP | neutron-l3-agent || a132f959-6686-45a8-8d18-d523848fe5c3 | L3 agent | a93e5278-e6d1-4783-9682-c5c5fb156d34 | nova | :-) | UP | neutron-l3-agent || a86c04dd-741f-45bd-bca5-561b7a3ab4e1 | L3 agent | 64e3ded1-3d18-4e8a-8cab-fc40e36d8374 | nova | :-) | UP | neutron-l3-agent || aba44282-5302-4d30-bb70-150045cd5a45 | L3 agent | a1abc0ff-32a6-4f73-a63c-7879181a9a43 | nova | :-) | UP | neutron-l3-agent || af9eaf28-35f9-4e28-b844-0e2e00b6b5f3 | L3 agent | ea111f2a-36a6-46cd-8d66-71d78e9b3ab6 | nova | :-) | UP | neutron-l3-agent || b8d160f0-0c81-490d-9991-632355655212 | L3 agent | 62d417f8-f4fb-47e6-afa3-f2ec88ffd23c | nova | :-) | UP | neutron-l3-agent || be11fc91-f900-450c-ba68-7f65f4041ff7 | L3 agent | f98d26b4-bf46-41ed-a099-4d416c1c0a0f | nova | :-) | UP | neutron-l3-agent || ccb847e6-81e1-4e71-ba79-f16980b7ccab | L3 agent | 60bd112b-edeb-4adc-8313-05f52e367eaa | nova | :-) | UP | neutron-l3-agent || e2e49c76-b008-4954-9905-e3e5ea251db7 | L3 agent | cbefd094-dffb-4400-ab72-68498690e718 | nova | :-) | UP | neutron-l3-agent || fb243470-304f-4ca8-9bd6-28426f3ae687 | L3 agent | 869ad61a-35db-4814-a76b-327302d90bc7 | nova | :-) | UP | neutron-l3-agent || ffd613da-7b50-4bb6-ad3a-ad4edc0614ab | L3 agent | 5043f58d-4d5b-41fe-9fb1-e308de27a2e9 | nova | :-) | UP | neutron-l3-agent | [root@neen.platform9.net chinmay(admin)]# neutron l3-agent-router-add 7c43afd0-1bc4-4dba-8d31-72789e8b4b81 3d3ec419-e0e5-45fa-a661-bfeb14261658neutron CLI is deprecated and will be removed in the future. Use openstack CLI instead.Added router 3d3ec419-e0e5-45fa-a661-bfeb14261658 to L3 agent The SNAT and the gateway port are active on the router now. This should have restored the network connectivity for the instances. If not, I would test restarting one instance. [root@neen.platform9.net chinmay(admin)]# neutron l3-agent-list-hosting-router 3d3ec419-e0e5-45fa-a661-bfeb14261658neutron CLI is deprecated and will be removed in the future. Use openstack CLI instead.+--------------------------------------+--------------------------------------+----------------+-------+----------+| id | host | admin_state_up | alive | ha_state |+--------------------------------------+--------------------------------------+----------------+-------+----------+| 7c43afd0-1bc4-4dba-8d31-72789e8b4b81 | 3cf9bcfd-311e-45c9-b37b-2be594420f2c | True | :-) | |+--------------------------------------+--------------------------------------+----------------+-------+----------+[root@neen.platform9.net chinmay(admin)]# openstack port list --router 3d3ec419-e0e5-45fa-a661-bfeb14261658+--------------------------------------+------+-------------------+------------------------------------------------------------------------------+--------+| ID | Name | MAC Address | Fixed IP Addresses | Status |+--------------------------------------+------+-------------------+------------------------------------------------------------------------------+--------+| 7b0b7565-931d-4e9b-bffc-bc657571ac55 | | fa:16:3e:08:fb:b3 | ip_address='10.10.68.14', subnet_id='b0bc7439-9d43-4c7b-8d9c-753eae0cd761' | ACTIVE || a6c7461a-50df-4bdb-90f1-6dc9f4f72d7e | | fa:16:3e:22:24:90 | ip_address='10.10.68.1', subnet_id='b0bc7439-9d43-4c7b-8d9c-753eae0cd761' | ACTIVE || bef02752-5a2d-4840-affa-06a48f28753b | | fa:16:3e:99:69:12 | ip_address='85.159.144.23', subnet_id='c93011ee-e739-45e7-ab5e-5427a8ed6764' | ACTIVE |+--------------------------------------+------+-------------------+------------------------------------------------------------------------------+--------+Additional Information
ZD case #1385911
VariableType to search · ESC to discard
GlossaryType to search · ESC to discard
InsertType to search · ESC to discard
No matches
Last updated on
Was this page helpful?
Next to read:
Block Storage Host Reports "Unable to locate Target IQN"Discard Changes
Do you want to discard your current changes and overwrite with the template?
Archive Synced Block
Message
Create new Template
What is this template's title?
Delete Template
Message