Managed OpenStack
Latest
Frequently Asked Questions
Solution
How To
Internal Only
Templates
Powered By
Title
Message
Create new category
What is the title of your new category?
Edit page index title
What is the title of the page index?
Edit category
What is the new title of your category?
Edit link
What is the new title and URL of your link?
Glance: Failed to Upload Image Data Due to HTTP Error
Copy Markdown
Open in ChatGPT
Open in Claude
Problem
- Uploading an image to Glance or creating a snapshot of an instance fails silently.
- The following exception is seen in /var/log/pf9/ostackhost.log on the host where the instance resides.
682 INFO nova.image.pf9_glance [req-4941d293-b910-4c01-9406-ecd62f791127 admin@platform9.net Platform9] Exception http://x.x.x.x:9292 calling 'upload' with args (u'99358bc4-a28f-4a9b-9371-5f57a4aa4a30', [open file '/opt/pf9/data/instances//snapshots/tmpXzQvoR/1adc831bbf5f47cb8cf50de291685e2b', mode 'r' at 0x7f66645e4810]), {}: 503 Service Unavailable- On the Glance node, the Glance API logs in /var/log/glance/api.log logs the following error.
121 196167 ERROR glance.api.v2.image_data [req-5ed23d37-6a16-4bdb-ac30-3e7844d65775 fe3228bb597f49d4b9931c7f5a52e2e6 55c66611af2543bba534d89dedf21a1d - default default] Failed to upload image data due to HTTP error 277 196167 INFO eventlet.wsgi.server [req-5ed23d37-6a16-4bdb-ac30-3e7844d65775 fe3228bb597f49d4b9931c7f5a52e2e6 55c66611af2543bba534d89dedf21a1d - default default] 10.4.10.111 - - [26/Dec/2018 18:26:06] "PUT /v2/images/99358bc4-a28f-4a9b-9371-5f57a4aa4a30/file HTTP/1.1" 503 351 0.638097Environment
- Platform9 Managed OpenStack - v3.7.0 and Higher
Cause
The directory on the Glance nodes where the snapshots/images are uploaded have incorrect permissions.
Resolution
- The directory where the Glance images are uploaded should have the following permissions.
- Ownership: pf9:pf9group
- Permission: 755
Additional Information
- In this scenario, enabling the debug mode for Glance won't help.
- To identify the issue, capture the
straceof the Glance process when uploading an image or taking a snapshot.
xxxxxxxxxx# strace -xvfttT -s 2048 -o /tmp/glance_strace.txt -p [pid of glance api process]- To stop the strace capture, press Ctrl+C.
VariableType to search · ESC to discard
GlossaryType to search · ESC to discard
InsertType to search · ESC to discard
No matches
Last updated on
Was this page helpful?
Discard Changes
Do you want to discard your current changes and overwrite with the template?
Archive Synced Block
Message
Create new Template
What is this template's title?
Delete Template
Message