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Murano Environment Stuck in "Deleting" Status
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Problem
- A Murano environment is stuck in a "deleting" status.
Sample
xxxxxxxxxx$ openstack environment show MuranoTest -c name -c status+------------------+----------------------------------+| Field | Value |+------------------+----------------------------------+| id | 868d8d6356974db5b5e6d6588a8c527e || name | MuranoTest || status | deleting |+------------------+----------------------------------+- After some time, the environment is shown to be in a "delete failure" status.
Sample
xxxxxxxxxx$ openstack environment show MuranoTest -c name -c status+------------------+----------------------------------+| Field | Value |+------------------+----------------------------------+| id | 868d8d6356974db5b5e6d6588a8c527e ||name | MuranoTest || status | delete failure |+------------------+----------------------------------+- The underlying Heat stack and its associated resources still exist.
- In /var/log/murano/murano-engine.log (on the Platform9 Management Plane), the following is observed.
DEBUG murano.engine.package_loader [-] There are no packages matching filter {'catalog': True, 'version': [u'eq:0.0.0'], 'fqn': u'io.murano.apps.generated.[PACKAGE_NAME]'} _get_definition /opt/pf9/murano/lib/python2.7/site-packages/murano/engine/package_loader.py:211...ERROR murano.common.engine NoPackageFound: Package "io.murano.apps.generated.[PACKAGE_NAME]" is not foundEnvironment
- Platform9 Managed OpenStack - v3.8.0 and Higher
- Murano
- Heat
Cause
The underlying package and/or the particular version of that package which was leveraged for environment creation no longer exists; the package was either deleted, or a newer version has been uploaded.
Resolution
- Abandon the Murano environment.
Command
xxxxxxxxxx$ openstack environment delete --abandon [NAME/UUID]- List all nested resources for the associated Heat stack.
Command
xxxxxxxxxx$ openstack stack resource list -n 5 [NAME/UUID]The stack name typically corresponds to the name of the Murano environment. For further guidance, please reference Identifying Heat Stack Associated with Murano Environment.
- Delete the Heat stack.
Command
xxxxxxxxxx$ openstack stack delete [NAME/UUID]- Confirm that the Heat stack was successfully deleted along with its associated resources.
Command
xxxxxxxxxx$ openstack stack show [NAME/UUID] -c stack_status$ openstack stack resource list -n 5 [NAME/UUID]Example:
Example
xxxxxxxxxx$ openstack stack show 868d8d6356974db5b5e6d6588a8c527e -c stack_status| stack_status | DELETE_COMPLETEThe resource list should return no results if all resources have successfully been deleted.
- Confirm that the Murano environment was successfully deleted.
Command
xxxxxxxxxx$ openstack environment show [NAME/UUID]Additional Information
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