Murano Environment Stuck in "Deleting" Status

Problem

  • A Murano environment is stuck in a "deleting" status.

$ openstack environment show MuranoTest -c name -c status
+------------------+----------------------------------+
| Field | Value |
+------------------+----------------------------------+
| id | 868d8d6356974db5b5e6d6588a8c527e |
| name | MuranoTest |
| status | deleting |
+------------------+----------------------------------+

  • After some time, the environment is shown to be in a "delete failure" status.

$ openstack environment show MuranoTest -c name -c status
+------------------+----------------------------------+
| Field | Value |
+------------------+----------------------------------+
| id | 868d8d6356974db5b5e6d6588a8c527e |
|name | MuranoTest |
| status | delete failure |
+------------------+----------------------------------+

  • The underlying Heat stack and its associated resources still exist.

  • In /var/log/murano/murano-engine.log (on the Platform9 Management Plane), the following is observed.

DEBUG murano.engine.package_loader [-] There are no packages matching filter {'catalog': True, 'version': [u'eq:0.0.0'], 'fqn': u'io.murano.apps.generated.[PACKAGE_NAME]'} _get_definition /opt/pf9/murano/lib/python2.7/site-packages/murano/engine/package_loader.py:211...ERROR murano.common.engine NoPackageFound: Package "io.murano.apps.generated.[PACKAGE_NAME]" is not found

Environment

  • Platform9 Managed OpenStack - v3.8.0 and Higher

  • Murano

  • Heat

Cause

The underlying package and/or the particular version of that package which was leveraged for environment creation no longer exists; the package was either deleted, or a newer version has been uploaded.

Resolution

  1. Abandon the Murano environment.

$ openstack environment delete --abandon [NAME/UUID]

  1. List all nested resources for the associated Heat stack.

$ openstack stack resource list -n 5 [NAME/UUID]
Note

The stack name typically corresponds to the name of the Murano environment. For further guidance, please reference Identifying Heat Stack Associated with Murano Environment.

  1. Delete the Heat stack.

$ openstack stack delete [NAME/UUID]

  1. Confirm that the Heat stack was successfully deleted along with its associated resources.

$ openstack stack show [NAME/UUID] -c stack_status
$ openstack stack resource list -n 5 [NAME/UUID]

Example:

$ openstack stack show 868d8d6356974db5b5e6d6588a8c527e -c stack_status
| stack_status | DELETE_COMPLETE
Note

The resource list should return no results if all resources have successfully been deleted.

  1. Confirm that the Murano environment was successfully deleted.

$ openstack environment show [NAME/UUID]

Additional Information


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