Why Can I Not Edit Certain Resources as Admin While Scoped to 'service' Tenant?

Problem

An admin user scoped to the 'service' tenant is not able to perform certain operations for instances residing in another tenant. As seen in the Screenshot, the demo-0* instances are launched in the 'Support' tenant while we are attempting to edit them while scoped to the service tenant.

Screen_Shot_2020-01-30_at_2.16.21_PM.png

Screen_Shot_2020-01-30_at_2.16.21_PM.png

Environment

  • Platform9 Managed OpenStack - All Versions

Answer

Certain OpenStack operations require you to be scoped to the tenant whose resources you want to edit. Switch to the tenant where the instances/resources you want edit reside in and retry the operation.

Screen_Shot_2020-01-30_at_2.12.02_PM.png

Screen_Shot_2020-01-30_at_2.12.02_PM.png
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Why Can I Not Edit Certain Resources as Admin While Scoped to 'service' Tenant?ProblemEnvironmentAnswer