Host stays in disconnected state with error "ERROR - Could not parse out socket information from /proc/cpuinfo, defaulting to 0"

Problem

  • Host stays in disconnected state with below error:

2023-01-31 23:22:23,324 - amqp.py WARNING - Channel "send" closed due to EOF, retrying in 10 seconds
2023-01-31 23:22:23,324 - amqp.py WARNING - Connection closed due to EOF, retrying in 10 seconds
2023-01-31 23:22:23,325 - session.py ERROR - Connection closed unexpectedly.
2023-01-31 23:22:23,325 - slave.py ERROR - Connection error. Retrying in 10 seconds.
Traceback (most recent call last):
File "/opt/pf9/hostagent/lib/python3.9/site-packages/bbslave/slave.py", line 127, in reconnect_loop
start(config, log, app_db, agent_app_db, app_cache,
File "/opt/pf9/hostagent/lib/python3.9/site-packages/bbslave/session.py", line 787, in start
raise AMQPConnectionError
pika.exceptions.AMQPConnectionError
-------
2023-01-31 23:37:22,383 - package_cleaner.py INFO - Cleaning old packages from /var/cache/pf9apps
2023-01-31 23:37:22,386 - sysinfo.py ERROR - Could not parse out socket information from /proc/cpuinfo, defaulting to 0

Environment

  • Platform9 Managed Kubernetes - v5.5.8

Cause

  • It seems hostagent socket was closed and then it could not read /proc/cpuinfo

Resolution

  • As a workaround restart hostagent service on the affected node:

# systemctl restart pf9-hostagent

Additional Information

  • A known internal bug has been raised to identify and fix the issue.


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Host stays in disconnected state with error "ERROR - Could not parse out socket information from /proc/cpuinfo, defaulting to 0"ProblemEnvironmentCauseResolutionAdditional Information