Node Seen in "Error Authorizing Host" State, pf9-kube Service Fails to Start

Problem

  • Node is seen in "Error Authorizing Host" state in Platform9's Clarity UI.

  • pf9-kube service on the node fails to start.

  • Following errors are present in the /var/log/pf9/kube/kube.log on the node.

E: dpkg was interrupted, you must manually run 'sudo dpkg --configure -a' to correct the problem.

Environment

  • Platform9 Managed Kubernetes - v3.6.0 and Higher

Cause

The packages weren't downloaded/configured correctly when the node was authorized or upgraded. This can also be observed when the same node was deauthorized and re-authorized.

Resolution

  1. Run the following command on the node.

# sudo dpkg --configure -a

  1. Then restart the pf9-kube service by running the command.

# /etc/init.d/pf9-kube start

  1. The above command should complete successfully and the prompt should return. Check the status of the pf9-kube service.


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Node Seen in "Error Authorizing Host" State, pf9-kube Service Fails to StartProblemEnvironmentCauseResolution