Managed Kubernetes
Latest
Frequently Asked Questions
Solutions
How Tos
Internal Only
Templates
Powered By

Title
Message
Create new category
What is the title of your new category?
Edit page index title
What is the title of the page index?
Edit category
What is the new title of your category?
Edit link
What is the new title and URL of your link?
Kubeconfig Cannot be Retrieved With Multi-Factor Authentication (MFA) Enabled
Copy Markdown
Open in ChatGPT
Open in Claude
Problem
- In Clarity UI, under 'Infrastructure' tab, the kubeconfig cannot be retrieved for a cluster when multi-factor authentication (MFA) is enabled.

Screen_Shot_2018-10-16_at_1.19.27_PM.png

Screen_Shot_2018-10-16_at_1.20.05_PM.png
Environment
- Platform9 Managed Kubernetes - All Versions
- Multi-Factor Authentication (MFA)
- Keystone
Cause
No field is exposed in the UI to allow for the MFA code to be entered.
Resolution
N/A - No fix is currently available for this issue. The current workarounds are listed below.
- MFA may be disabled for the user(s) who require the ability to download the kubeconfig from the UI, or a separate user will have to be created without MFA enabled for this action.
- The built-in CLI exposed within Clarity UI may be used to perform operations on the cluster in addition to retrieving the kubeconfig.

Screen_Shot_2018-10-16_at_1.35.51_PM.png
Additional Information
For guidance on how to configure and disable MFA, please refer to Set Up Multi-Factor Authentication.
VariableType to search · ESC to discard
GlossaryType to search · ESC to discard
InsertType to search · ESC to discard
No matches
Last updated on
Was this page helpful?
Discard Changes
Do you want to discard your current changes and overwrite with the template?
Archive Synced Block
Message
Create new Template
What is this template's title?
Delete Template
Message