Cluster Upgrade Failure Due To Sunpike Services Being Down.

Problem

Sunpike log entries missing in the sunpike logs while sunpike services are down in the DU VM.

Environment

• Platform9 Edge Cloud - v5.3 and Higher.

Cause

• Sunpike service failure.

Resolution

• This is a known issue with the sunpike system services and Platform9 Engineering is working on the fix. Contact Platform9 Support to check the status of the bug.

Workaround

• Manually start the all the sunpike services in the DU VM before re-initiating the cluster upgrade.