All Platform9 Services are in Down Status in the Management Plane Nodes

Problem

All the Platform9 services are in down status in the Management plane cluster nodes. From the nodelet logs observed below error,

====
{"L":"INFO","T":"2024-04-01T15:08:39.040Z","C":"container_runtime/load_images.go:98","M":"Previous image bundle checksum exists: /var/opt/pf9/images/checksum/sha256sums.txt\n"}
{"L":"INFO","T":"2024-04-01T15:09:14.984Z","C":"container_runtime/load_images.go:106","M":"Checksum matches, not reloading image bundle"}
====

Environment

  • Self Managed Cloud Platform [SMCP] : v-5.9.0-2847602

Workaround

The workaround steps are mentioned below;

  1. Deleted the mentioned checksum file from the mentioned file "/var/opt/pf9/images/checksum/".

  2. Restart the nodelet phases using the below command which will reload the images.

sudo /opt/pf9/nodelet/nodeletd phases restart --verbose


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All Platform9 Services are in Down Status in the Management Plane NodesProblemEnvironmentWorkaround